Parent Survey
We want to deliver the best care for you and your child, so we’d love to hear your thoughts on how we can make our nursery and service better.
The survey includes topics covering joining us and settling in, key person, support and development and overall experience of your nursery. The survey will also give you an opportunity to send us feedback about your key worker and send us comments on how we can improve our nurseries and care given to your child.
Your feedback is key and we will listen to what you have to say!
We'll send you an email every 4 months, so keep an eye out for your survey (and don't forget to check your junk mail!)
As a thank you for completing the survey you will be entered to WIN £200 off your childcare fees. So please keep an eye out for the survey in your email inboxes. Terms and Conditions apply.
But we also want to hear from you via Famly, social media or even email. Remember we have an open door policy where you can chat with your nursery manager or key worker whenever you need to. See how you can keep in touch here.
Below are just a few comments that you have sent to us in the survey.
"They’ve all been very attentive and communicated well, they make me sure that she is being well looked after while I’m at work."
"The communication has been great. The use of the Famly app has been excellent for filling us in on what our son has done for the day and is regularly updated. We have been very happy with the service and our son loves attending."
"Our daughter talks about Beth all the time at home. Her reports on Famly are great and she has definitely helped with transition back to nursery after being off for so long and also giving her lots of attention with the recent arrival of her little brother. She has gone from saying ‘I don’t want to go to nursery’ to this morning ‘come on quick we need to get to nursery to play."
"Always great on drop off/pick up, lots of detail and always looking for ways to help with sleeping better or getting her walking etc."
Congratulations to this month's winner... Zaina!
This is what Zaina's Mummy, Jemima, had to say about Little Pioneers Hounslow -
"Zaina loves going to nursery and has settled in amazingly. The staff have nurtured her and have been wonderful with her transition to nursery and in her growth and confidence. Zaina enjoys all the activities in nursery.
The staff are excellent and always keep me updated with my daughter’s progress. Zaina is very excited to go to nursery and is reaching her milestones. Thank you to all the nursery staff at Hounslow who do an amazing job."
